Privacy Policy for NY Steamers, INC.
Effective Date: November 20, 2024
At NY Steamers, INC we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our cleaning services, visit our website at www.nysteamers.com, or interact with us in other ways.
By using our services or visiting our website at www.nysteamers.com, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
- Personal Identification Information: This includes your name, address, phone number, email address, and payment details when you schedule a service or contact us.
- Service-Related Information: Details related to the services you request, such as the type of cleaning, address of service, and any specific instructions or preferences you provide.
- Payment Information: We may collect payment information when processing transactions for our services (i.e., credit card details, billing address, etc).
- Website Usage Data: If you visit our website at www.nysteamers.com, we collect non-personal information like your IP address, browser type, device information, and the pages you access for website analysis and performance improvement.
2. How We Use Your Information
We use your personal information for the following purposes:
- To Provide Services: To process and complete your cleaning service requests, communicate with you, and provide any customer support.
- Payment Processing: To process payments for services rendered, including issuing receipts or invoices.
- Marketing and Communication: To send promotional offers, updates, and reminders regarding our services (if you opt-in to receive such communications). You may opt-out of these communications at any time.
- Website Improvement: To enhance our website’s functionality, troubleshoot issues, and analyze user activity for better user experience and service offerings.
- Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information, including:
- Encryption: We use encryption protocols to safeguard sensitive data during transmission (e.g., payment details).
- Access Control: We restrict access to personal information to authorized personnel only.
- Regular Audits: We conduct regular audits and assessments to ensure our data protection practices are up to date.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties unless:
- Service Providers: We may share your information with third-party vendors and service providers (e.g., payment processors, scheduling tools, etc.) who assist us in providing our services. These parties are required to protect your information in accordance with applicable privacy laws.
- Legal Requirements: We may disclose your information if required by law or to respond to legal processes, such as a court order, or to protect our rights and the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction, but we will notify you before your information is transferred.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us analyze website traffic, remember your preferences, and provide a more personalized experience. You can adjust your browser settings to disable cookies, but doing so may impact the functionality of our website.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to the personal information we hold about you and request corrections if the information is inaccurate.
- Deletion: You can request the deletion of your personal information, subject to any legal obligations we may have to retain it.
- Opt-out of Marketing: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails or by contacting us directly.
- Data Portability: You may request to receive your personal data in a portable format.
To exercise these rights, please contact us using the information provided below.
7. Third-Party Links
Our website may contain links to third-party websites, services, or advertisements. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
NY Steamers, INC.
888 Eighth Ave, New York, NY 10019
212-715-8775
[email protected]
Thank you for trusting NY Steamers, INC. with your cleaning needs. We value your privacy and are committed to safeguarding your personal information.
